02 September, 2020

Dear Valued TransCare Client,

Recently TransCare implemented a COVID-19 Committee to ensure our preparedness, prevention and management of our policies and processes and to guide our response in case of any local outbreaks.

Thank you in advance for your continued support in implementing our COVID-19 procedures.
Our Staff will routinely be asking you questions in relation to your recent travel, your contacts and personal wellness. These questions may change according to pandemic priorities.
Our staff and volunteers will be following NSW Health Department guidelines in relation to wearing personal protection equipment.

These times are uncharted and we are aware that some of our clients might be going through tough times – please remember the option of seeking outside support and personal counselling with the people at Interrelate Counselling (Muswellbrook Office) 0458 202 032, or LIFELINE on 13 11 14.

Please consult the following URL to keep informed re NSW Hotspots – https://www.nsw.gov.au/covid-19/latest-news-and-updates - this site is regularly refreshed and is a great way of checking whether you may have been exposed.

Should you feel unwell, have determined the need to self-isolate or are undergoing a COVID-19 test, please immediately inform TransCare on 0408 115 160.

Please let us know if you have any concerns, have any questions or if you would like to seek any clarifications.

Sincerely,

Russell Legg
On behalf of TransCare COVID-19 Committee