Wednesday, 22 February 2012
Telecare
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Telecare is designed to help people keep their independence without jeopardising their safety in their own homes.
This service is only for HACC clients only, and people who are living on their own.
- One of our friendly volunteers will be assigned to a client.
- The volunteer will then call the client every morning between 8.00am and 9.00am. This also includes weekends.
- If a client does not answer their morning call after the volunteer has tried three times then an emergency procedure is put in place to make sure that the client has not had a fall or become too ill to answer the phone.
- Emergency details will be taken from each client prior to commencement of Telecare.
Please advise the Service Coordinator if you are going away or out for medical appointments at the time of your Telecare call so we can contact the volunteer.
This simple service is often all people need to maintain their independence and relieve feelings of anxiety and isolation.
This service is free thanks to our wonderful volunteers.
If you are not sure if you qualify for this service please contact TransCare on 6545 3113 or 1800 453113.
All clients are asked to undergo an assessment if they have not done so before.
