Wednesday, 22 February 2012
Mission and Vision
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Mission:
To provide a quality Community Transport and Community Care service to our clients and the community
Motto:
‘Volunteers make the difference’
Values:How we accomplish our mission is as important as the mission itself.
Fundamental to the success of Transcare Hunter Ltd. are these basic values:
Quality Service
Quality service to our clients is our number one priority. We aim to give efficient and effective service, and treat clients with respect, courtesy and fairness.
Confidentiality and Respect
We will ensure that all clients/staff and volunteers have the right to confidentiality, equality and respect at all times.
Continuous Improvement
We encourage individuals within our organisation to be creative and innovative and to constantly look for new and better ways of improving our service.
People Concern
We value our employees/volunteers contribution and commitment to their work.
Teamwork
We recognise the importance of maintaining a stable work environment and to work constructively together with the spirit of teamwork, trust and loyalty.
Strategic Objectives of Transcare Hunter Ltd
To provide and maintain adequate and appropriate services and facilities to meet the current and future needs of our clients.To provide community awareness of our servicesTo provide improved service provision and integration of similar services.To provide adequate staff and other resources to enable the timely and cost effective achievement of Transcare Hunter Ltd goals and objectives.